Jitbuz Privacy Policy — Your Data, Our Responsibility

jitbuz (jitbuz.pro) is a trusted online betting and gaming platform in Bangladesh. We believe that protecting the privacy of your personal information is not merely a legal obligation — it is our ethical responsibility. This Privacy PolicyWe have clearly outlined what data we collect, why we collect it, and how we keep it safe. By using any jitbuz service, you are considered to have agreed to this Privacy Policy.

1 What Data We Collect

When you register and use jitbuz, we collect various types of information necessary to enhance your experience and ensure platform security:

• Information provided at registration is collected directly from you.
• Technical information collected automatically is used solely for security purposes.
• Documents submitted for KYC verification are stored in encrypted form.
• You can update your personal information at any time.

2 How We Use Your Information

Jitbuz uses your information only for specific, defined purposes — nothing is used unnecessarily. Below are the key reasons we process your data:

• Account Management: Confirming registrations, keeping logins secure, and sending account-related notifications.
• Financial Transactions: Processing deposits and withdrawals and maintaining transaction records.
• Security & Fraud Prevention: Detecting unusual activity and ensuring account security.
• Service Improvement: Analyzing your preferences and usage patterns to deliver a better experience.
• Promotions & Offers: Informing you about relevant offers and bonuses based on your preferences (subject to your consent).
• Legal Obligations: Meeting regulatory requirements and ensuring responsible gaming.
• Customer Support: Using the necessary information to resolve your complaints or issues promptly.

3 Data Storage & Retention

Jitbuz stores your data in encrypted form on secure servers. We retain information only for as long as necessary:

• Account Information: Retained for a minimum of 5 years during and after account closure.
• Financial Records: Retained for up to 7 years in accordance with legal requirements.
• Login Logs: Retained for up to 90 days for security purposes.
• Cookies Information: Session cookies are deleted as soon as you close your browser; persistent cookies last a maximum of 1 year.
• KYC Documents: Stored in encrypted form for up to 5 years following verification.

4 Cookies Policy

Jitbuz uses cookies to enhance your experience on the website. Cookies are small files stored in your browser that help remember your preferences. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be blocked.
• Functional Cookies: Remembers your language preferences and settings.
• Analytics Cookies: Helps us understand which pages are visited most — this can be disabled.
• Marketing Cookies: For displaying relevant advertisements — not used without your consent.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

5 Sharing Data with Third Parties

Jitbuz does not sell your data. However, limited information may be shared with trusted third-party partners solely to deliver our services:

• Payment Providers: Necessary information is shared to process transactions with bKash, Nagad, and Rocket.
• Technology Providers: Limited data is shared with cloud and hosting providers solely for the purpose of operating the platform.
• Identity Verification Service: Data is shared with approved verification platforms as part of the KYC process.
• Legal Authorities: Disclosure of data is mandatory upon a valid order from a court or regulatory authority.

6 Your Rights

As a jitbuz member, you have full ownership of your personal data. You may exercise the following rights at any time:

7 Child Protection Policy

Jitbuz is an adults-only platform. No one under the age of 18 is permitted to use our services. We enforce a strict policy on this matter:

• Age verification is mandatory at the time of registration.
• We do not knowingly collect personal data from anyone under the age of 18.
• If we become aware that a minor's data has been collected, the account will be immediately closed and the data permanently deleted.
• Parents or guardians may request the deletion of their child's data.

8 Security Measures

Jitbuz uses advanced technology and strict security protocols to protect your data. Here is a detailed overview of our security measures:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Your data is stored in high-security data centers.
• Two-Factor Authentication: Additional OTP verification required at login.
• Password Hashing: Your password is never stored directly — only its encrypted form is kept.
• Regular Security Audits: Regular audits are conducted to identify and address platform vulnerabilities.
• Suspicious Activity Alerts: Instant notifications are sent for any suspicious login attempts or transactions.

9 Changes to the Privacy Policy

Jitbuz reserves the right to update this Privacy Policy as needed. When changes are made, the following steps will be taken:

• You will be notified at your registered email address before any significant changes take effect.
• Any updated policy will be published on this page with a revised date.
• Continued use of our services will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account and withdraw your balance.

10 Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Up to 30 business days